Frequently Asked Questions (FAQs)

Do you offer free shipping?

Yes, we offer FREE shipping on orders above Rs. 3000 across Pakistan.
Orders below Rs. 3000 may include a small delivery charge.

How long does delivery take?

Delivery normally takes 2–3 working days after order confirmation.
Remote areas may take 3–5 working days.

In rare situations, delivery may be delayed due to:
• Weather conditions
• Political situations
• Courier delays
• Public holidays

What payment methods do you accept?

We accept:

• Cash on Delivery (COD)
• Bank Transfer
• Easypaisa / JazzCash (if available)

Can I return my order?

Yes, we offer 7 days return policy for unused items only.

Do I need unboxing video?

Yes. A proper unboxing video is required for damaged or wrong item claims.

Can I cancel my order?

Yes, you can cancel your order before shipment only.

Do you sell handmade products?

Yes, our handmade beaded fashion accessories and organizers are carefully crafted with quality materials.

Do you deliver nationwide?

Yes, we deliver all across Pakistan.

What if my delivery is late?

Most orders arrive within 2–3 days, but sometimes delivery may take 4–5 working days due to courier or environmental issues.

How can I contact you?

Email: support@rexsz.com
Website: www.rexsz.com

Thank you for shopping with Rexsz.