🛍️ Rexsz Store Policies
Welcome to Rexsz – where style meets elegance. We aim to provide a smooth, secure, and trustworthy shopping experience. Please read our policies below:
✅ 1. Order Policy
- Orders are confirmed after complete address and contact details are provided.
- Once placed, orders cannot be modified or merged.
- Customized handmade items may require additional processing time.
🚚 2. Shipping & Delivery
- We deliver all over Pakistan using trusted courier services.
- Estimated delivery time: 3 to 6 business days.
- Delivery charges apply depending on your location.
- Tracking info is shared via SMS or WhatsApp after dispatch.
💵 3. Payment Methods
- Cash on Delivery (COD) available nationwide.
- Bank Transfer, JazzCash, Easypaisa available on request.
🔁 4. Return & Exchange Policy
- Products can be exchanged within 3 days of delivery.
- Items must be unused, in original packaging.
- Only applicable for sizing issues or wrong product delivered.
- Handmade/custom items are not returnable unless damaged on arrival.
- Delivery charges are non-refundable.
❌ 5. Cancellation Policy
- Orders can be cancelled within 12 hours of placement.
- Orders already dispatched cannot be cancelled.
🎨 6. Product Colors & Variations
- We try to match product images to real items as closely as possible.
- Color variations due to lighting or screen settings do not qualify as defects.
🔒 7. Privacy Policy
- Your personal information is kept secure and private.
- We do not share your data with third parties.
📞 8. Customer Support
- Email: info@rexsz.com
- WhatsApp: 0348 1745654
Thank you for choosing Rexsz – Handmade Bags, Fashion, and More.